At Aloffy, we aim to process and deliver your orders safely and efficiently.

Orders are generally processed after successful payment confirmation. Processing and dispatch times may vary depending on the product, order volume, location, and other operational factors.

Once your order has been dispatched, you may receive tracking information where available. Delivery timelines depend on the shipping location, courier service, weather conditions, public holidays, and other circumstances beyond our control.

Customers are requested to provide a complete and accurate shipping address, including the correct phone number and PIN code. Aloffy will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address information.

For food products such as dry fruits, customers should inspect the package upon delivery. If the package appears damaged, opened, or tampered with, please contact us as soon as possible and provide photographs or other relevant information.

Delivery may be made through third-party courier and logistics partners. While we work with reliable service providers, delays caused by courier partners or circumstances beyond our reasonable control may occur.

Shipping charges, if applicable, will be displayed during checkout before the order is completed.

For shipping-related assistance, contact aloffydryfruits@gmail.com or 9990818703.